Start with your flight
Flight number or route and date. No passenger details.
TRIPCLAIM / EU261
Your flight was delayed.
Your money shouldn’t be.
Sign your agreement, add travel documents and follow the review. We will email you when your case progresses.
Start without an account
Up to €600 under EU rules, where applicable. Eligibility, distance, delay and circumstances matter. Payment is not guaranteed.
Only the data neededYour claim, in one place
TRIPCLAIM01 / 04
- Start with your flight
- Choose your flight
- Your next step
- Your claim, in one place
Start with your flight
Flight number or route and date. No passenger details.
Only the flight number, date and airports are sent to AeroDataBox via RapidAPI. Do not enter a booking reference.
Privacy noticeEU261TC / 001
Check your flight online
01 / How it works
How it works
Assignment agreement and service terms
Customer offer. Effective after HelpDirect accepts it and sends confirmation. No upfront payment.
Your claim, in one place
We do not require an identity copy by default. If a particular case needs one, we will explain the reason and required details here.
TRIPCLAIM / 02
Only the data needed
We do not require an identity copy by default. If a particular case needs one, we will explain the reason and required details here.
Check your flight onlineAssignment agreement and service terms
Customer offer. Effective after HelpDirect accepts it and sends confirmation. No upfront payment.
Upload document
PDF, JPG or PNG, up to 5 MB. You can add documents later. Files undergo security checks and then human review. We do not require an identity copy by default. If a particular case needs one, we will explain the reason and required details here.